I don't normally get offended by obscenities or even blasphemy. Anyone who knows me would agree that as a matter of fact, I think that the occasional F-bomb or appropriately timed swear word make for healthy, proper dialogue. Some people (hi dad) tend to completely disagree with this perspective of mine, but I do it anyway, and we manage to remain friends. It's who I am.
So imagine me getting upset about it. I was even surprised at my own reaction this afternoon when I had the following experience at a bank that I do business with:
I walked into the empty line, and waited as 4 tellers at their empty windows looked up at me, and went back to ignoring me for 3 or 4 minutes. Finally, one girl came from the back, where the drive up window is, and actually acknowledged me,
"Someone will be right with you, sir."
"OK, thanks," I replied.
A couple of minutes later, the girl on the end finally looked up with a sigh and a face like she was having an extended Monday, and told me to come over. I did, and got to my business. While I was standing right in front of her, she noticed that several people had lined up behind me at that point, so she looked to her right at the girl next to her and snapped,
"You need to help the customers!"
I remember thinking that yes, she was right, and someone should say something. Bully for her. Until...to herself, but loud enough to specifically make sure I heard her, she then exclaimed,
"Jesus CHRIST!"
Wow, I thought, that was off-putting. I own a bar, and I'm used to that type of behaviour and much worse in that environment, but this was a bank! I was so taken back by her audacity, and her assumption that I was someone who wouldn't take offense to such language. Well, I do use that kind of language, but Jesus Christ, that was actually offensive! I couldn't BELIEVE that she would represent herself or her place of work in such a manner. I am friends with several of the higher ups at that particular bank, and the thought crossed my mind to see if they would like to come down to the floor and have a little discussion. Instead, I bit my tongue, remained silent, and waited for her to finish up:
"Is there anything else I can do?" she asked.
"Yes, there is," I replied,looking her dead in the eye, "You can watch your language."
She looked at me, and then in shame looked down and mumbled "I know."
That was more than enough for me. I feel bad that I needed to call her out at that moment, but maybe it's what she needed to hear. It's a lot better than bringing it up to her boss. It's a lot better than making a scene. We all have bad days, and she was probably having one today. I have had a string of a few of them recently, and as my dad will attest to, I'm not the most pleasant person to work around right now. I'm working on it. But the fact is that when I am representing myself to my clients, or to the public at large, I get my game face on, regardless of my attitude. I don't want to end up slipping like the teller did. I want to make it through the trying times that so many of us are dealing with right now. After all, one minute it's the slip of the tongue, and the next minute, it's blowing through the post office with my .40. Right?
God Damn, I'm just kidding. Fuck!